Privacy Policy

Effective date: September 5, 2026

This Privacy Policy describes how TemptCove (“TemptCove,” “we,” “us” or “our”) collects, uses, discloses and protects personal information when you visit, use or make a purchase from temptcove.com (the “Site”), communicate with us, or otherwise use our services.

By using the Site, you acknowledge the practices described in this Privacy Policy. If you do not agree with this policy, please do not use the Site.

Personal Information We Collect

The personal information we collect depends on how you interact with the Site.

Information You Provide Directly

We may collect information you provide when you:

  • Place or attempt to place an order

  • Create or manage an account

  • Contact customer support

  • Subscribe to marketing communications

  • Participate in a survey, promotion or other Site feature

  • Request a return, refund, exchange or privacy action

This information may include:

  • Name

  • Email address

  • Telephone number

  • Billing and shipping addresses

  • Order and transaction information

  • Account login information

  • Customer support communications

  • Product preferences and marketing preferences

  • Information submitted in connection with returns, refunds or claims

Payment Information

Payments are processed through PayPal.

TemptCove does not directly receive or store your complete PayPal password, full payment-card number or full bank account details. PayPal may provide us with transaction information needed to process and manage an order, such as payment status, transaction identifiers, billing details and fraud-prevention information.

Your use of PayPal is also governed by PayPal’s own terms and privacy practices.

Information Collected Automatically

When you visit or interact with the Site, we and our service providers may automatically collect information such as:

  • IP address

  • Device and browser type

  • Operating system

  • Language and approximate location

  • Referring and exit pages

  • Pages and products viewed

  • Search and navigation activity

  • Shopping-cart activity

  • Date and time of visits

  • Cookie and similar technology identifiers

  • Information about how you interact with the Site and marketing communications

We may collect this information through cookies, pixels, tags, log files and similar technologies.

Information Received From Other Parties

We may receive personal information from companies that help us operate the Site and provide our services, including:

  • Shopify

  • PayPal

  • Fulfillment and shipping providers

  • Analytics providers

  • Email and marketing service providers

  • Fraud-prevention and security providers

  • Customer service and technical support providers

How We Use Personal Information

We may use personal information to:

  • Provide and operate the Site

  • Process payments and fulfill orders

  • Arrange shipping and provide tracking information

  • Manage returns, refunds, exchanges and cancellations

  • Create and maintain customer accounts

  • Communicate about orders, services and policy updates

  • Respond to questions and customer support requests

  • Detect, investigate and prevent fraud, misuse and security incidents

  • Improve Site performance, products and customer experience

  • Measure traffic and understand how visitors use the Site

  • Maintain customer preferences, including currency and language settings

  • Send marketing communications when permitted

  • Comply with legal, tax, accounting and regulatory obligations

  • Establish, exercise or defend legal claims

  • Enforce our terms and policies

Legal Bases for Processing

If the laws of your location require a legal basis for processing personal information, we may rely on one or more of the following:

  • Your consent

  • Performance of a contract with you, including processing and delivering an order

  • Compliance with a legal obligation

  • Our legitimate interests, such as operating and improving the Site, preventing fraud and providing customer support

  • Protection of our legal rights or the rights of others

Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect processing that lawfully occurred before consent was withdrawn.

Shopify

The Site is hosted and operated using Shopify. Shopify processes personal information to provide ecommerce, hosting, checkout, analytics, fraud prevention and related services.

Depending on the Shopify services and privacy settings used by the Site, Shopify may process information as our service provider or for purposes described in Shopify’s own privacy terms.

You can learn more by reviewing the Shopify Consumer Privacy Policy.

Cookies and Similar Technologies

We use cookies and similar technologies to operate the Site, remember preferences, maintain shopping-cart functionality, understand Site performance and, where applicable, support analytics and marketing.

Cookies may include:

  • Essential cookies required for checkout, security and core Site functions

  • Functional cookies that remember preferences such as currency or language

  • Analytics cookies that help us understand Site traffic and performance

  • Marketing cookies used to measure campaigns or provide relevant advertising, where enabled

Where required by law, non-essential cookies will be used only after you provide consent. You can manage available choices through the cookie banner or privacy controls displayed on the Site.

You may also control cookies through your browser settings. Blocking essential cookies may prevent certain Site features, including account, cart or checkout functions, from operating properly.

Currency and Location Preferences

The Site may use your IP address or approximate location to display an appropriate currency, language or regional experience.

A cookie or similar technology may be used to remember your selected currency or regional preference. Currency estimates displayed while browsing may differ from the final amount processed by PayPal or your financial institution.

Analytics

We may use analytics services, including Google Analytics where enabled, to understand how visitors use the Site and to improve performance and customer experience.

Analytics providers may collect device, browser, IP address and Site-interaction information through cookies or similar technologies. The availability and use of analytics cookies may depend on your location and consent choices.

Marketing Communications

If you subscribe to receive promotional emails, we may use your email address to send information about products, offers, new arrivals and other updates.

You may unsubscribe at any time by using the unsubscribe link in a marketing email or by contacting support@temptcove.com.

Unsubscribing from marketing does not prevent us from sending non-promotional communications related to an order, account, transaction, policy update or customer service request.

How We Disclose Personal Information

We may disclose personal information to service providers and other parties when reasonably necessary to operate the Site and provide our services.

Recipients may include:

  • Shopify and ecommerce technology providers

  • PayPal and payment-related service providers

  • Warehouses, suppliers, fulfillment providers and shipping carriers

  • Customer service and communication providers

  • Email and marketing service providers

  • Analytics and performance providers

  • Fraud-prevention, security and technical service providers

  • Accountants, insurers, legal advisers and other professional advisers

  • Government authorities or other parties when required by law

  • Parties involved in a merger, acquisition, financing, reorganization or transfer of all or part of our business

We may also disclose information when reasonably necessary to protect customers, prevent fraud, enforce our policies, investigate misuse or protect our legal rights.

Sale or Sharing of Personal Information

We do not sell personal information in exchange for money.

Some privacy laws define “sale,” “sharing” or “targeted advertising” broadly and may apply to certain analytics, advertising or ecommerce technologies. Where required, we provide appropriate consent or opt-out controls through the Site’s privacy settings.

You may contact support@temptcove.com to ask about privacy choices available in your region.

International Data Transfers

TemptCove, Shopify, PayPal and other service providers may process or store personal information in countries other than the country where you live.

Where required, personal information transferred internationally will be handled using safeguards recognized by applicable law. Privacy and data-protection rules may differ between countries.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including:

  • Providing services and maintaining customer accounts

  • Processing orders, returns and refunds

  • Maintaining business, tax and accounting records

  • Preventing fraud and resolving disputes

  • Complying with legal and regulatory obligations

  • Establishing, exercising or defending legal claims

Retention periods vary according to the type of information, the nature of the transaction and applicable legal requirements.

When information is no longer reasonably required, we may delete, anonymize or securely dispose of it, subject to applicable law and technical limitations.

Data Security

We use reasonable administrative, technical and organizational safeguards designed to protect personal information.

However, no website, electronic transmission or storage system can be guaranteed to be completely secure. You are responsible for maintaining the confidentiality of your account credentials and for using a strong, unique password.

If you believe your account or personal information may have been compromised, contact us promptly at support@temptcove.com.

Your Privacy Rights

Depending on where you live, you may have rights concerning your personal information, including the right to:

  • Request access to personal information

  • Request correction of inaccurate information

  • Request deletion of personal information

  • Request a copy of certain information

  • Restrict or object to certain processing

  • Withdraw consent

  • Opt out of certain marketing, sales, sharing or targeted advertising

  • Request data portability

  • Appeal a decision concerning a privacy request

  • Submit a complaint to an applicable data-protection authority

These rights may be subject to legal exceptions and verification requirements.

To submit a privacy request, email support@temptcove.com. Please describe your request and provide sufficient information for us to verify your identity and locate the relevant records.

We will not discriminate against you for exercising a privacy right available under applicable law.

You may also use privacy controls provided on the Site where available.

EEA, United Kingdom and Switzerland

If you are located in the European Economic Area, United Kingdom or Switzerland, you may have rights under applicable data-protection law, including access, correction, deletion, restriction, objection, portability and withdrawal of consent.

You may also have the right to complain to the data-protection authority in the country where you live or work.

United States Privacy Rights

Residents of certain U.S. states may have additional privacy rights, subject to applicable thresholds, definitions and exceptions.

These may include rights to access, correct or delete personal information and to opt out of certain sales, sharing, targeted advertising or profiling.

Requests can be submitted to support@temptcove.com or through Site privacy controls where available.

Children’s Privacy and Age Restrictions

The Site offers adult products and is intended only for adults who are legally permitted to purchase such products in their location.

We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, contact support@temptcove.com so that we can review and, where appropriate, delete it.

Third-Party Websites

The Site may contain links to websites or services operated by other parties.

We are not responsible for the privacy, security or content practices of third-party websites. Review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, services, technology or legal requirements.

When we make changes, we will update the effective date at the top of this page. Material changes may also be communicated through the Site or by other appropriate means where required.

Contact Us

For questions, complaints or requests concerning this Privacy Policy or your personal information, contact:

support@temptcove.com

Customer support hours:
Monday–Friday, 9:00 AM–6:00 PM ET

Replies may take longer on weekends and public holidays. We’ll respond as soon as possible.