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FREE DISCREET SHIPPING ON ORDERS $59+
Contact: support@temptcove.com
TemptCove currently accepts payments through PayPal.
Depending on your location and PayPal’s availability, you may be able to pay using:
Your PayPal balance
A bank account linked to PayPal
A credit or debit card linked to PayPal
PayPal Guest Checkout, where available
Guest Checkout availability is determined by PayPal and may vary by country, device, transaction and customer account status. TemptCove cannot guarantee that Guest Checkout will be offered for every order.
Orders on TemptCove are processed in USD (U.S. dollars).
If your PayPal account, card or bank account uses another currency, PayPal or your financial institution may convert the payment into your local currency. The exchange rate and any currency conversion fees are determined by PayPal or the relevant financial institution.
Payment is submitted through PayPal during checkout.
An order is not confirmed until the payment has been successfully authorized or completed. After a successful order, you should receive an order confirmation email at the email address provided during checkout.
Please review the order confirmation and contact us promptly if any information is incorrect.
A PayPal payment may occasionally appear as pending, declined, canceled or incomplete.
Orders with incomplete or failed payments will not be processed for shipment. If your payment does not complete successfully, please check your PayPal account, confirm your funding source and billing information, or contact PayPal for assistance.
Before attempting another payment, check your PayPal activity and email to make sure the original transaction was not completed. This can help prevent duplicate orders or payments.
To protect customers and reduce unauthorized transactions, some orders may require additional verification before processing.
We may contact you using the email address associated with the order to confirm order or delivery information. If required verification cannot be completed, we may cancel the order and issue any applicable refund through PayPal.
Providing inaccurate or incomplete billing, contact or shipping information may delay order processing.
PayPal processes payment information through its own payment systems. TemptCove does not directly receive or store your complete PayPal password, full card number or full bank account details.
Your use of PayPal is also subject to PayPal’s terms, privacy practices and security procedures.
For information about how TemptCove handles customer and order information, please review our Privacy Policy.
Your statement may display PayPal together with a merchant or transaction descriptor associated with TemptCove.
The exact wording shown on a PayPal account, card statement or bank statement may vary according to the payment source, financial institution, country and PayPal’s processing format.
If you do not recognize a charge, review your PayPal transaction details and order confirmation before contacting support.
If you believe you have been charged more than once for the same order, first check whether any transaction is marked as pending or temporary in your PayPal account.
If multiple completed payments appear for the same purchase, contact us at support@temptcove.com and include your order number and the relevant PayPal transaction details. Do not send your PayPal password, full card number or complete bank account information.
Order cancellation requests are handled according to our Return & Refund Policy.
Approved refunds are issued through PayPal to the original payment source used for the order. After a refund is issued, PayPal or the financial institution connected to the original payment may require additional time to make the funds available.
For complete eligibility requirements, processing times and return instructions, please review our Return & Refund Policy.
If you have a question about an order or payment, contact:
Customer support hours:
Monday–Friday, 9:00 AM–6:00 PM ET
Replies may take longer on weekends and public holidays. We’ll respond as soon as possible.
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